A cookie is a token that a server gives to your browser when you access an Internet website. Cookies are capable of storing many types of data. Cookies help us provide additional functionality to the site or to help us analyse site usage more accurately. In all cases in which cookies are used, the cookie will not collect personally identifiable information except with your explicit permission.
The personal information we collect
In order to provide you with services, we may collect personal information about you from our website, from telephone calls, emails and other written and verbal communications. We would usually expect to keep a record of your contact details and details of any services we provide to you. We may supplement this information with other information that we obtain from our contact with you.
Other sources of data
We may also process information about you where it is available from public sources. For example, if you have a professional profile online we may combine that type of information with the information you provide directly to us.
How we may use your personal data
Disclosure of your personal information
Events and opportunities
From time to time we would like to send you copies of newsletters and information about our services and events by mail, email or phone where you have given prior consent. If you prefer not to receive information from us, please contact us by email or write to us at the address shown below. You can change your mind at any time.
Use of your information outside of the European Union
Except in the context of any services we provide, we would not usually expect to transfer your personal information outside of the European Union. However, if this does become necessary we will take proper steps to ensure that your information is properly protected.
Security of information
We take the security of your personal information seriously. We have security procedures in place to ensure that our paper and computer systems and databases are protected against unauthorised use, loss and damage.
Amending your information
If the information we have about you is incorrect, please let us know and we will amend it.
Subject access request
You have the right to request a copy of the information we hold for you on our systems. In order to receive this information, we will need verification of your identity and will apply a small fee to cover the administration cost of preparing and sending this information. Please note that we will not provide the following types of information in response to a data access request: Information about other people; Opinions given in confidence; Repeat requests or privileged information. Other types of information may also be exempt under data protection laws (e.g. data relating to the commission of offences or estimates of damages).
Changes to our policy